Appointments banner image


To request an appointment or for more information, please click “Book an Appointment” or fill out the contact form on any page.

Patients are seen by appointment only.

Office hours and location:

Mondays, Wednesdays and Thursdays 12:00pm - 8:00pm (16 E 40th St, 2nd Floor; between 5th Ave and Madison)

Insurance: Acupuncture treatments are covered by many insurance plans. Please complete the insurance verification form and email to us. We will verify your benefits and contact you to discuss the details within 24 hours.

NY Chi Acupuncture is an in network provider for Blue Cross Blue Shield, and an out of network provider for other insurance plans, including, but not limited to: Cigna, Aetna, and United Healthcare.

Acupuncture is a reimbursable expense under Flex-Spend Plans and Health Savings Accounts (HSA), and the IRS allows acupuncture to be deducted as a medical expense. We are able to provide you with itemized receipts for these purposes.

Payment is due at the time of service. We accept cash, check, or credit card (Visa, AmEx, Mastercard, or Discover).


  • New Patient: (1.5 hours) $210
  • Returning Patient:(45 min- 1 hour) $110
  • Home Visits: $250
  • Herbal Consultation Only: (30 min one on one time + customized herbal formula & lifestyle recommendations) $110

Cancellation Policy: Appointments cancelled with less than 24 hours notice will automatically be charged a $75 fee for the time reserved.

What to expect:

New patients can expect to be at the office about 1.5-2 hours. Followup treatments are 45 minutes-1 hour. The time you spend at the office depends on several things, including the amount of time needed for us to discuss your health concerns and any additional modalities (such as cupping, gua sha, or therapeutic massage) which may be performed.

Generally, followup treatments consists of 10-15 minutes of discussion time, followed by traditional diagnostic methods of tongue and pulse evaluation. At this point I will perform the acupuncture treatment, in which I insert 10-20 sterile, single-use stainless steel acupuncture needles. You will be left to relax (with a wonderful lavender eye pillow if you'd like) for approximately 30 minutes while the needles do their job! Patients report feeling very relaxed during this time, and many actually fall asleep. This calm, relaxed feeling usually lasts several hours to several days after the session.

Pre-Acupuncture Recommendations: Please arrive for your session well hydrated and having had a light meal a few hours prior. I recommend wearing loose-fitting, comfortable clothing.

Post-Acupuncture Recommendations: I recommend resting as much as possible, drinking plenty of water, and refraining from vigorous exercise or alcohol consumption following your treatment. Your body needs time and energy to heal, so this is the best way for acupuncture to have maximum effect.

Do you have a question for Susan?


Insurance form icon

Insurance Verification
Download .doc